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Support Engineer

Support Engineer, Ferndown, £30,000 package

As Support Engineer, within a local business recognised as leaders for software solutions, you’ll be primarily responsible for investigating and resolving issues within the service team to ensure a high level of service is maintained.

Your responsibilities will include:

  • Providing end user support through a ticket-based system
  • Monitoring AMS consistently, creating monthly reports
  • Investigating and troubleshooting issues, escalating where needed
  • Providing responsive customer service support, updating them on progress
  • On-site support (occasionally international)

As Support Engineer you’ll have:

  • Experience working within a service/desk support role
  • Advanced skills using MS Office applications
  • Good technical/analytical skills
  • Ability to prioritise workload under pressure, managing own time efficiently
  • Experience with Jira/Zendesk (desirable)

Background and Benefits:

Rubicon’s client has nearly 20 years of software solutions experience, successfully supporting well-established clients in the public and private sector.

This company fosters a relaxed, friendly working environment. As Support Engineer you’ll be an integral part of the business and have the opportunity to: work flexibly, attend regular social events and access to a healthcare plan.

If this Role is for You

To avoid missing out on this Support Engineer opportunity, call Ben on 01202 688542 for more information about this permanent vacancy or apply to this advert directly.

Our team reviews every application. Please ensure your CV is submitted in Microsoft Word so that we can upload your details more easily to our system. If sent as a PDF it will cause delays.

INDSPE

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Purchasing Administrator

Purchasing Administrator, Ferndown, £23,000

Rubicon are working exclusively with this successful Dorset-based company offering a range of services across the globe! Due to their continued growth and succession, they are looking for a Purchasing Administrator to play an essential role in supporting the Buying function.

As a Purchasing Administrator, your duties will include:

  • Negotiating with suppliers to agree pricing, quantities, and deliveries
  • Processing purchase orders on Sage 50
  • Build supplier relationships and negotiate terms of contract and pricing
  • Assisting with daily tasks to ensure projects are delivered on time

As a Purchasing Administrator, you’ll have:

  • The ability to build relationships with suppliers
  • Strong written and verbal communication skills
  • Excellent time management
  • Organisation and good administrative skill set

Benefits:

  • 34 days holiday! (incl BH)
  • Flexible working options with offices in Dorset and London
  • Free snacks & drinks
  • Regular paid for social events
  • Regular team building activities
  • Training budgets for personal development
  • Opportunity for travel across the UK & Europe

Interest?

Apply direct to the advert with your CV today! Or call Ellie or Ben at Rubicon for more information.

Our team reviews every application. Please ensure your CV is submitted in Microsoft Word so that we can upload your details more easily to our system. If sent as a PDF it will cause delays.

INDOFF

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Finance Analyst

Finance Analyst, Ferndown, £30,000, Hybrid Working

Due to the location of this position, you’ll need your own form of transport.

The purpose of this role

As Finance Analyst, you’ll be proactive and use a problem-solving approach to translate plans, ensuring company sales are optimised and KPIs are adhered to.

As Finance Analyst you’ll be responsible for:

  • Ongoing reviews of performance KPIs compared with stock budgets
  • Working with the commercial finance manager & commercial team to translate plans to be used to manage & monitor performance
  • Reviewing commercial trading data to ensure consistency across all teams and reports
  • Preparing price modelling to support the commercial decisions around price actions
  • Preparing daily, weekly & monthly trading reports.

As Finance Analyst you’ll have:

  • A minimum of 6 months experience in an operational finance role
  • Started your CIMA/ACCA/SCA qualification
  • Experience presenting insights in a structured way
  • The ability to travel frequently to the distribution centre
  • Strong analytical skills whilst still being able to view the big picture with good detail and accuracy

Background & benefits:

This creative business is recognised, through an award, for their employee satisfaction and benefits. Delivering a wide range of high-quality products nationally for over 15 years, this business has grown to be one of the largest providers within their expertise.

As a Finance Analyst, you’ll benefit from: free parking, Hybrid working (1 day a week from home), 25% discount card off products, 25 days holiday, Birthday Day off, subsidised gym membership, Monday – Friday, 9am – 5pm (No weekends) and employee wellbeing days.

Interested?

For more information or to apply to this Finance Analyst position call Chloe at Rubicon or apply directly to the advert with an up-to-date CV.

Our team reviews every application. Please ensure your CV is submitted in Microsoft Word so that we can upload your details more easily to our system. If sent as a PDF it will cause delays.

INDOFF

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German Speaking Customer Service Advisor

German Speaking Customer Service Advisor, Ferndown, £26,000

The purpose of this role

As the German Speaking Customer Service Advisor, you’ll be stepping into a new and exciting role that supports customers in the UK and internationally with their orders and overall experience.

As the German Speaking Customer Service Advisor, you’ll be responsible for:

  • Managing all customer orders, entering details into the system and updating information when required
  • Liaising with customers and responding to all queries via email and over phone, ensuring the highest level of customer satisfaction
  • Preparing quotations and pricing information for customers
  • Providing occasional training on the company systems, policies, and procedures

Skills & Experience

  • Fluent in German
  • Experience within customer service
  • High attention to detail and excellent communication skills

Background

Rubicon Recruitment’s client is a highly successful business who are pioneers within their industry. They have a reputation locally for great staff retention and globally for innovators within their market. They offer a friendly working environment and delivering unparalleled levels of quality to their customers. This business is naturally entrepreneurial and is on track to accelerate their growth over the coming years.

Benefits:

  • 25 days holiday + BH’s
  • Free parking
  • Health insurance (+benefits for family members)
  • Annual performance-related bonus scheme

Interested?

If you are interested in this German Speaking Customer Service Advisor vacancy please apply via this advert, or for more information call Chloe or Lily on 01202 688542 at Rubicon.

Our team reviews every application. Please ensure your CV is submitted in Microsoft Word so that we can upload your details more easily to our system. If sent as a PDF, it will cause delays.

INDOFF

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Email Designer

Email Designer, Ferndown, £23,000, Hybrid Working

7-month Fixed Term Contract

Due to the location of our client, you’ll need to drive to easily access the offices.

The purpose of this role

This creative and innovative opportunity will allow you to design and create new and inspiring emails that are in line with the company brand, attracting a larger customer base.

As the Email Designer your responsibilities will include:

  • Designing and creating emails that best suit the company’s vision
  • Liaising with internal departments to understand the best content to include
  • Setting up and sending email campaigns
  • Assisting with generating weekly reports on the campaigns and reviewing strategies to best optimise the results

Skills & Experience

  • At least 1 years’ experience within email or digital design
  • Use of Adobe Photoshop and Illustrator
  • Excellent organisational and interpersonal skills
  • Creative and innovative thinker

Background & Benefits

This creative business is recognised, through an award, for their employee satisfaction and benefits. Delivering a wide range of high-quality products nationally for over 15 years, this business has grown to be one of the largest providers within their expertise.

As the Email Designer, you’ll benefit from Hybrid working (1 day a week from home), free parking, 25 days holiday (+BH’s + your birthday off) and more.

Interested?

If you are interested in this Email Designer vacancy please apply via this advert, or for more information call Chloe on 01202 688542 at Rubicon.

Our team reviews every application. Please ensure your CV is submitted in Microsoft Word so that we can upload your details more easily to our system. If sent as a PDF, it will cause delays.

INDOFF

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Customer Service Coordinator

Customer Support Coordinator, Ferndown, £25,000

The purpose of this role

As Customer Support Coordinator you’ll be supporting the Aftersales team with the oragnisation of all orders, ensuring information is correctly and accurately logged.

As Customer Support Coordinator your responsibilities will include:

  • Processing orders from customers and updating the CRM system
  • Dealing with quotations and liaising with production to ensure they are accurate
  • Ensuring all delivery times are accurate and up to date, liaising with other departments where necessary
  • Picking up ad hoc administrative duties where required

Skills & experience

  • Previous administration duties
  • Good IT skills (desirable experience using CRM and MRP systems)
  • Excellent organisational and communication skills

Background & Benefits

Rubicon Recruitment’s client is a highly successful business and is the leader within their industry. They have a reputation locally for great staff retention and boast global backing from their parent organisation. They offer a friendly working environment and deliver unparalleled levels of quality to their customers. This opportunity is ideally suited to someone who is looking to add value quickly and progress their career.

As Customer Support Coordinator you’ll benefit from 25 days holiday (+BH’s), 5% employer pension contribution, health insurance and more.

Interested?

If you are interested in this Customer Support Coordinator vacancy please apply via this advert, or for more information call Lily or Chloe on 01202 688542 at Rubicon.

Our team reviews every application. Please ensure your CV is submitted in Microsoft Word so that we can upload your details more easily to our system. If sent as a PDF, it will cause delays.

INDOFF

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Sales Administrator

Sales Administrator, Ferndown, £27,000

Your New Employer

Rubicon’s client is a high-end supplier, working with and providing solutions to blue chip companies and some of the UK’s leading brands. With their core values at the heart of everything they do, our client encourages a collaborative, inclusive and team working environment, where striving to provide exceptional service and quality to their customers is paramount.

Rewards

As Sales Administrator you will benefit from 34 days holiday including BH, training budgets for personal development, regular team building and staff social events. Company pension scheme, free snacks and drinks in the office and flexible working options.

The Purpose of this Job

As the Sales Administrator, you’ll report directly into the Sales Director. You’ll support them along with and the wider sales team with a variety of administrative tasks. You’ll be an integral part of the business by supporting with the sales process from start to finish.

Your responsibilities as the Sales Administrator will be:

  • Ensuring all processes for sales order entry are completed
  • Managing the lifecycle of supply-only sales opportunities in accordance with the Company’s Sales procedures and KPIs; which includes the production of quotations along with the subsequent follow up and close of each sale.
  • Collecting and collating information for new/old sales campaigns upon request.
  • Updating and maintaining the Supplier price list.
  • Data inputting and managing the company’s CRM system

You’ll have:

  • Experience using MS Office applications
  • Exceptional admin skills
  • Ability to produce quotations
  • Ideally be familiar with the Sales Order Process

If this Role is for You

As the recruitment partner across the business, we are exclusively working on this Sales Administrator role. Call Ellie at Rubicon on 01202 688 542 for more information about this permanent vacancy or apply to this advert directly.

Our team reviews every application. Please ensure your CV is submitted in Microsoft Word so that we can upload your details more easily to our system. If sent as a PDF it will cause delays.

INSPE

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Warehouse / Stores Person

Warehouse / Stores Person, £24,000, Ferndown, Permanent Position

Purpose

As a Warehouse / Stores Person, working within an established and successful specialist manufacturing business, you’ll be a permanent member of the team working within the dispatch function.

You’ll benefit from: regular Monday – Friday hours (no weekend working), Forklift License training, free on-site parking and excellent facilities and working environment.

As Warehouse / Stores Person your hours will be:

Monday – Thursday: 7:30am – 4pm

Friday: 7:30am – 1:30pm

Responsibilities

As a Warehouse / Stores Person your responsibilities will include:

  • Wrapping and packing products for customer orders
  • Goods Inward inspection
  • Booking in delivery notes and producing dispatch notes
  • Loading and unloading goods
  • Internal company deliveries
  • Stock taking and maintaining stock accuracy
  • Occasional small assembly work

As a Warehouse / Stores Person, you’ll have:

  • Experience working within a warehouse
  • Good computer skills (Microsoft Excel, Word, etc).
  • ERP or MRP experience
  • Excellent numeracy skills
  • Clean driving licence
  • Forklift License (desirable not essential)

Interested?

For more information about this Warehouse / Stores Person vacancy, apply to this advert with an up-to-date CV showing your relevant experience and Aimee from Rubicon’s industrial team will give you a call.

INDIND

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Executive Assistant

Executive Assistant, Ferndown, up to £28,000

The purpose of the role

As the Executive Assistant you will be supporting 5-6 senior managers based across the UK with a range of duties. You will be providing efficient and confidential support, ensuring all administration tasks are completed in a timely manner.

As the Executive Assistant you’ll be responsible for:

  • Assisting with administrative duties, travel arrangements and submitting all expenses for several senior leaders within the business
  • Scheduling and planning diaries & calendars
  • Ensuring all actions from meetings are written down and kept
  • Monitoring all correspondence and information is responded to and directed to the relevant staff members

Skills & Experience

  • Experience supporting senior members of staff, in a similar position
  • Outstanding communication skills able to liaise with people at all levels within business
  • Strong attention to detail when completing administration tasks
  • Excellent organisational and time management skills
  • Minute taking is advantageous
  • IT literate

Background

Rubicon’s client is a Global Engineering product Manufacturer and Service Provider which supplies defence, industrial, commercial and energy markets.

Benefits

  • Life Assurance and Pension Scheme
  • 25 days holiday plus bank holidays
  • Christmas and Summer Parties
  • Subsidised gym membership and discounts with local businesses

Our client offer hybrid working conditions, with 2 days per week available to work from home, flextime for when you start and finish (37 hour work week, core hours are 10am-3pm) and a half day Friday.

Interested?

We are working with our client on an exclusive basis and are committed to submitting suitable candidates for this Executive Assistant vacancy this week, so please apply quickly via this advert, or for more information call Chloe or Lily on 01202 688542 at Rubicon.

Our team reviews every application. Please ensure your CV is submitted in Microsoft Word so that we can upload your details more easily to our system. If sent as a PDF it will cause delays.

INDOFF

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Creative Designer

Creative Designer, Ferndown, £35,000

The Purpose of this Job:

As the Creative Designer you will join the creative team, working exciting and diverse briefs from large and well-known brands/retailers. Reporting to the Head of Creative, you’ll lead projects, managing all stages of the creative process.

Your Responsibilities as the Creative Designer:

· Leading projects from concept through to delivery, both offline and digitally

· Apply strategic thinking to your creative processes

· Maintain high levels of design within all work projects

· Provide innovative solutions to some of the biggest retail brands in retail

As a Creative Designer you’ll have:

· Strong design experience (ideally in the retail FMCG sector), able to manage all aspects of a creative process

· Ability to manage a team using effective leadership skills

· Exceptional Adobe Creative Suite skills

· Experience presenting to and interacting with clients, building strong relationships

Your New Employer:

Our client has over 50 years’ experience specialising in marketing and branding materials for a range of customers. They pride themselves on employing knowledgeable and experience professionals, delivering expert marketing solutions, both saving time and money.

As well as a competitive salary, some of the benefits include:

· 23 days annual leave entitlement (rising to 25 days after 5 years’ service) and your birthday day off

· Team Social Hour on Fridays as well as quarterly company events

· Modern, spacious offices including a brand new canteen

· Free car parking / Bike to Work Scheme

· Discounted gym membership and Health cash plan

· Sports clubs including paddleboarding, mountain biking and walking!

Interested?

We are working as the exclusive recruitment consultancy on this Creative Designer vacancy and have committed to submit suitable candidates to our client ASAP, therefore, reply quickly to this advert or call Dawn or Ben to discuss the role further.

INDSPE

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