Service Administrator, Poole (hybrid), £32,000

As Service Administrator you’ll play an integral role as part of a busy service department. As Service Administrator you’ll provide administrative support by scheduling engineers and dealing with customer enquiries whilst ensuring jobs are completed in line with company standards and customer expectations. You’ll ensure the smooth running of the team whilst offering an excellent service to your clients. 

Background & Benefits

Part of a wider group founded over 50 years ago, Rubicon’s client holds a well-established position in their market. Whilst operating internationally, they continue to invest in product innovation with factories in the UK and Europe.

The Service Administrator will be part of a family-orientated business with their people at the heart of the company, with lots of opportunity for growth and development. As well as this, the Service Administrator will benefit from:

• 24 days holiday + BH 
• Work from home option  
• Early finish on a Friday
• Health Cash Plan
• Cycle to work scheme
• Employee Discounts
• Values Awards 

Service Administrator Responsibilities: –

• To provide the Service department with administrative support by scheduling jobs and ensuring all legislative documentation is filed correctly and up to date

• To deal with customer enquiries, directing to the necessary department as required 
• To assist the spares department with quotations and enquires
• Invoicing of completed jobs
• Manging / ordering parts required for engineers site visits including booking of delivering of spares to site
• General administrative support

Service Administrator Skills & Experience Required

• Previous experience within an administrative role ideally within engineering and/or service coordinator/ Helpdesk or similar   
• Strong administrative skills, including filing, preparing documents, receipting, and record-keeping
• Proficient IT skills including MS Office and familiar with SAP/ ERP based systems
• Excellent presentation and communication skills (written and oral)
• Attention to detail – Thorough in carrying out a task, with a high degree of accuracy

Interested?

To be considered for this Service Administrator opportunity or for more information, submit your CV to Ellie or Harriet at Rubicon by applying directly to this advert.

Our team at Rubicon reviews every application. Please ensure your CV is submitted in Microsoft Word. If sent as PDF, it will cause delays. 

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