Support Administrator, Ferndown, £25,000
As the Support Administrator within this growing consultancy, you will play a crucial role in responding to customer enquiries, providing support, and ensuring a smooth operation.
If you are passionate about providing a high level of customer service, possess strong problem-solving skills, and thrive in a collaborative environment, apply directly to this advert. With a team focused on development and coaching, there is opportunity to progress in a multitude of directions within the business.
Background & Benefits
Rubicon’s client began over 10 years ago and through their dedication for excellence and innovation, have become a pioneering force in the market. They are a close-knit team committed to delivering cutting-edge solutions, with a unique product offering.
As the Support Administrator, you will benefit from a competitive salary and a huge opportunity for growth and development. There are 23 days holiday + bank holidays, pension scheme, free onsite parking, a relaxed dress code, and dog friendly office!
Support Administrator Responsibilities
- Respond to customer enquiries and technical issues through phone, email, and chat.
- Collaborate with the team to resolve complex issues and escalate as necessary.
- Maintain accurate records of customer interactions and solutions provided.
- Stay informed about the latest product developments and updates.
Support Administrator Skills & Experience Required
- Excellent communication skills, both written and verbal.
- Experience in a customer service or support role.
- Detail-oriented with strong problem-solving skills.
- A passion for technology and desire to stay current with industry trends.
Interested?
For more information on this Support Administrator opportunity, apply directly to this advert directly or contact Grace at Rubicon.
Our team at Rubicon reviews every application. Please ensure your CV is submitted in Microsoft Word so that we can upload your details more easily to our system. If sent as a PDF, it will cause delays.
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