CHOOSING A PROFESSIONAL EMAIL ADDRESS

Think back to the email address you had 10 years ago. If it’s anything like the ones we had, hopefully you’re not using the same address now.

The importance of having a professional email address when you’re looking for work is often over-looked.

Follow our top-tips for choosing a suitable email address to aid your job search:

WHAT YOU'RE KNOWN AS PROSESSIONALLY

Don’t use nicknames or relate it to anything that makes you look unprofessional. If you can, use as much of your full name as possible. A simple, neat format such as johnsmith01@email.com is the perfect example.

AN EASY TO REMEMBER ADDRESS

Similar to the above point, you want to use an address you’re likely to remember if someone asks you and you don’t have it to hand.

Also think about the length and the characters you’re using – imagine you need to fill in a recruitment form, is it going to fit easily? This also includes avoiding typo-prone addresses where characters can get mixed up or confused.

LONGEVITY

The current copy of your CV may last longer than you’re anticipating and you want to be able to access this email account at a later date if you need to.

It is not advisable to use a work’s email address that you’re likely to lose once you leave that position.

An address you aim to use long-term is the best way to go. You don’t want to be changing it every couple of years because you’ve forgotten it, or it no longer reflects you professionally.

USE AN EMAIL PROVIDER YOU'RE FAMILIAR WITH

Nowadays, the majority of people have access to their emails on their phone. If you’re used to Android, stick with a Gmail account. If you’re an iPhone user use the iCloud domain. Don’t make the task difficult for yourself, use something you know.

You also want to ensure you can access it easily and will check it regularly. If you’re a suitable candidate, most recruiters want to speak to you as soon as possible.

FILTER SPAM

If you’re putting your CV out there, or are using job boards to aid your search, you are likely to get a lot of spam or junk mail. If you don’t want this clogging up your personal email address, create a new one that is solely for your job hunting. This means easy access when checking your emails and it’s not such a chore scrolling through, trying to sort out which emails are which.

Alternatively, set up a spam filter on your account to block any unwanted mail. The downfall to this is some emails may end up in your junk when you don’t want them to, and you don’t want to miss anything important.

PERSONALISED DOMAIN

This isn’t necessary for the majority of job-searchers, however if you are a Contractor by trade you may want to consider it. Your email address can reflect your personal brand and it is a sure way to show off your profession, e.g. johnsmith@thepainter.com

For further advice speak to one of our specialist Recruitment Consultants by calling 01202 680 311

STAR INTERVIEW TECHNIQUE

There are no sure-fire secrets to answering an interview question. But there is an acronym…

Knowing how to set up competency based questions can often be your key to success at an interview. And whilst we can’t provide you with the exact response you’ll be able to use, we can make sure you approach each one the right way. And it’s all about technique…

Never heard of STAR before? Here’s how you can use it to nail your next interview:

WHAT IS STAR

A STAR interview technique offers a straightforward format you can use to answer questions.

It stands for Situation, Task, Approach and Results.

WHEN DO YOU NEED STAR?

Have you ever been asked a question that starts with ‘Tell me about a time you did X’ by an interviewer? Chances are that you were being asked a competency question.

Competency questions are generally used to find out how candidates would react to certain situations, by asking for real-world examples to back-up their claims.

Candidates can easily be thrown by these types of questions, but don’t let their open-ended nature fool you. There is a formula you can apply to keep your answers on track, and that’s where STAR comes in.

HOW DO I USE STAR?

To use STAR effectively, all elements of your answer need to work. Here’s a breakdown of how to approach each letter:

S – Situation

Think of this section as ‘setting the scene’.

Provide the interviewer with a bit of background about the question, and give them some context. Try and be specific, and include names and dates wherever appropriate to help add credibility.

Example:

At Rubicon Recruitment Group, I was responsible for representing the firm at tradeshows. My second year there, it just so happened that three events we usually attended were scheduled within a month of each other – generally they were spread out over a much longer period of time.

T – Task

Build on the background you’ve given, and outline the task at hand.

Specifically, how did the situation relate to you? And what were the major tasks you needed to undertake to resolve it? Include how important or difficult the situation was to overcome, as well as any constraints you came up against.

Example:

It meant a tremendous amount of work was compressed into a really tight window of time. These shows were a huge source of lead generation for the company, so it was essential we attended and presented our products in the best light.

A – Approach/Action

Translation: what did you actually do to resolve the situation?

Outline the steps you took to ensure a successful outcome, without being tempted to take all the credit. The key to effectively incorporating the ‘approach’ part of your answer is to identify what skills the interviewer really wants to see, and reinforce them throughout.

Example:

I hate to say I can’t take something on at work, but I took a long, hard look at the situation and realised preparing all three up to the standards I’d want was going be impossible, so I sat down and prioritised the events. One, I realised, was much less relevant to us, so I scheduled a meeting with my manager and we agreed to focus on only two events. Once that was settled, I could draw up a detailed to-do list with interim deadlines for each item so that I’d have all the materials I needed to really represent the company well.

R – Result

Finally, it’s time for the pay-off.

What was the outcome of the situation? Remember, everyone loves a happy ending, and recruiters are no different. Make your happy ending quantifiable, and you’ll really have nailed your answer.

Example:

The two events went off without a hitch and I was able to bring several really solid leads back to our sales department. One of them actually resulted in a £100,000 contract, so in the end I was pleased I’d made the call to eliminate one event.

FINAL THOUGHTS

Impressing at a competency-based interview is all about the way you tell your story, so it’s particularly important to prepare for this sort of interview. Put some concrete, quantifiable details down on paper, which could fit a range of situations.

Don’t shy away from including a bit of adversity or failure. It humanises you and helps convince the listener of your sincerity. All jobs involve difficulties. The interview is trying to figure out how you’ll handle them.

A final word of wisdom about STAR: as a structured system, it can help guide your answers and calm your nerves, but don’t follow it too rigidly – you’re not a robot. Make sure your responses flow naturally, from one point to the next.

So keep it natural, conversational and concise, and this acronym will be your new best friend at your next interview.